Shipping policy
Delivery & Pickup Policy | FunFlab.com
Last Updated: [Insert Date]
At FunFlab, we make it simple and convenient to receive your rental equipment. Please review our delivery and pickup terms below.
Local Delivery
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Free Delivery (within 4 km): We provide 100% free delivery for all rentals within a 4 km radius of our location.
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Delivery Beyond 4 km: Deliveries outside of this radius are subject to an additional fee, which will be calculated at checkout or confirmed during booking.
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Delivery Timeframe: Deliveries are typically made on the day of your event at a scheduled time agreed upon with you in advance.
Pickup
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Free Pickup: Customers may choose to pick up their rental items directly from our location at no additional cost.
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A valid ID may be required at the time of pickup.
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Customers are responsible for transporting items safely if choosing the pickup option.
Equipment Return
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All rental equipment must be returned at the scheduled time agreed upon in your booking confirmation.
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Equipment must be returned in the same condition as it was received. For water-based inflatables or products, items must be completely drained and packed in the original packaging.
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Late returns may be subject to additional fees.
Important Notes
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Delivery and pickup services are available only for rental products (we do not currently ship products by mail).
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FunFlab staff reserves the right to refuse delivery or pickup if conditions are unsafe (e.g., poor weather, unsafe location).
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Please ensure that your delivery/pickup location is accessible and suitable for the rental equipment.
📧 For questions or special arrangements, contact us at funflabvaudreuil@gmail.com or (514) 772-4733.